Is CruiseSignal legit?
A fair question to ask before handing an app your booking details. Here are the direct answers, including the things we deliberately do not promise.
The short version
CruiseSignal watches the public price of a cruise you have already booked and tells you when it falls, so you can ask the cruise line for the difference under its own price protection program. That is the whole product.
It makes money from subscriptions, not from cruise lines and not from your data. It never asks for your cruise line login. It cannot file a claim for you, because cruise lines do not allow third parties to do that, and it does not guarantee any refund, because that decision belongs to the line.
We record every public price change on the sailings we track, and the data is published here so you can judge the claim rather than take our word for it.
What we do not promise
The honest limits, in the same place as everything else rather than buried in the terms.
- That a price drop will happen on your sailing. Many fares never fall.
- That a claim will be approved. The cruise line decides, under the policy in force at the time.
- That we file anything on your behalf. You or your travel agent submit the request.
- That cancelling and rebooking is worth it. Penalties and lost promotions can outweigh the difference.
- That a line's published policy has not changed since we last checked it. We date every summary.
Questions
Yes. CruiseSignal is an independent iPhone app on the App Store and a web app at app.cruisesignal.app. It is not owned by, affiliated with, or endorsed by any cruise line. You can reach a person at support@cruisesignal.app.
Subscriptions. CruiseSignal is free to start on iPhone and on the web, and continuous price tracking is a paid subscription. We do not sell your data, we are not paid by cruise lines, and we take no commission on anything you claim back.
No, and we will never ask for it. You enter your booking details: ship, sail date, cabin category, guests and what you paid. We compare that against the cruise line's public price. Nothing about that requires access to your cruise line account.
The price drops are real and measurable. On Norwegian, Celebrity and Royal Caribbean, 22% or more of the fares we track later fell by $500 or more on a cabin for two. On Norwegian, one drop in ten was worth more than $1,320. Whether a specific claim is approved is always the cruise line's decision under its own policy, which is why we show you the policy alongside the drop rather than promising a refund.
No. Cruise lines require the booking holder or their travel agent to submit the request. We find the drop, identify the program it falls under, and hand you the numbers and a short script. You make the call.
They are used to track your fare and nothing else. See the privacy policy for specifics on what is stored and for how long.
It is free to start on iPhone and on the web. Continuous tracking is a subscription.
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Your cruise is booked.
Your price isn’t.
Free to start on iPhone or the web. Add a cruise and see what it finds.