Frequently Asked Questions

Often. Most major lines run some form of price protection. Before final payment you can usually reprice to the lower fare, which means a refund or a smaller balance. After final payment, some lines still offer onboard credit or a cabin upgrade within narrow windows. The catch is that nobody calls you when your price drops. You have to notice and ask. See exactly what each line covers.

Royal Caribbean, Carnival, Norwegian (NCL) and Celebrity. We compare public prices on the cruise line's own site against your exact ship, sail date, and stateroom category, which is the matching every line requires for a claim.

Add your booking to CruiseSignal. When the price for your exact ship, date, and cabin drops, we send you the amount, the policy that applies, and what to say. You contact the cruise line (or your travel agent does), and the line reprices your booking or issues onboard credit under its policy.

No. Cruise lines require the booking holder or their travel agent to submit the request. CruiseSignal prepares everything for you: the verified lower price, the program it falls under, where to file, and a short script. Most calls take a few minutes.

The lower price has to match your booking: same ship, same sail date, same stateroom category, same number of guests. It also has to be publicly bookable on the cruise line's own site. Group rates, casino offers, travel agent only rates, and third party OTA prices don't qualify, so CruiseSignal filters those out. Full details on the coverage page.

Sometimes. Royal Caribbean and Celebrity can upgrade your cabin when a better one is priced at or below what you paid, and Carnival's Early Saver protection runs up to 2 days before sailing. The biggest refunds happen before final payment, which is why the countdown is built in. Details per line on the coverage page.

Yes. CruiseSignal watches your cruise either way. If your booking is managed by an agent, the agent submits the claim. We give you the drop, the policy, and the numbers, so all you have to do is forward it.

Tracking is dynamic. Some cruises get checked every few minutes, others less often, and checks ramp up as your final payment date gets close. It runs around the clock either way, so you never have to think about it.

Free to start, with a subscription for continuous tracking. Whether a drop happens on your sailing, and whether the line approves a claim, varies.

No. CruiseSignal is an iPhone app and a web app that runs in any browser, on Android, Windows or Mac. Use the same email on both and your bookings follow you.