Coverage

1. What CruiseSignal does and does not do

CruiseSignal monitors publicly available cruise-line pricing for sailings you've recorded and notifies you when a price drop appears that may qualify under the cruise line's own price-protection policy. We do not file claims for you, do not pay refunds or onboard credits, do not adjust your booking, and do not have any relationship with the cruise lines. Whether a claim is approved is decided by the cruise line under its current policy and at its sole discretion.

These are the practical limits of what CruiseSignal covers. The binding terms are in our Terms of Service.

2. Cruise lines we monitor

We currently monitor publicly listed pricing on:

• Royal Caribbean
• Carnival
• Norwegian (NCL)
• Celebrity

We may add or remove lines at any time. If a sailing or fare type is not on a line we cover, we will not notify you about it.

3. When a price drop is "eligible"

Across all lines we cover, a price-drop alert is meaningful only when the lower fare matches your booking on:

• same ship;
• same sail date;
• same stateroom category (and, where the line requires it, the same fare type and currency);
• same number of guests; and
• publicly available, bookable, on the cruise line's own channels at the moment the cruise line reviews the claim.

4. Common exclusions across all lines

Cruise lines exclude many fare types and booking situations. The following are excluded from price-protection or best-price-guarantee consideration on most or all of the lines we cover, and we therefore cannot reliably help with them even if a lower number appears on a listing:

• Group rates and group bookings.
• Casino offers and casino-targeted rates.
• Loyalty-tier-targeted rates, residency rates, military rates, and senior rates that are not available to the general public.
• Travel-agent-only rates and rebates not advertised by the cruise line.
• Charter sailings.
• Third-party online travel agency (OTA) prices — every line we cover requires the lower fare to come from the cruise line's own channels.
• Rates loaded in error or with typographical errors.
• "Stateroom guarantee" cabins (where the cruise line, not the guest, picks the cabin).
• Bookings already past the cruise line's price-protection window (typically the final-payment date, with narrow exceptions).
• Drops in taxes, government fees, port fees, fuel supplements, or gratuities — those are tracked separately by the cruise line and are not the cruise fare we monitor.
• Bookings under a travel agent's control where you cannot self-service (the travel agent must submit the request).

5. Royal Caribbean — what we do and do not cover

What we monitor

• Public Royal Caribbean fares on the same ship / sail date / stateroom category as your booking.
• Drops you may claim under the "Best Price Guarantee" before final payment.
• After final payment, a complimentary upgrade when a higher category is priced at or below what you paid, subject to availability.

What we don't cover

• Group bookings and certain promotional fares are excluded by Royal Caribbean.
• Non-refundable-deposit fares can only match to non-refundable fare prices.
• Available to U.S. and Canadian residents only.
• The lower fare must be on Royal Caribbean's own website or call center.

6. Carnival — what we do and do not cover

What we monitor

• Early Saver Price Protection drops up to 2 business days before sailing on bookings made with the Early Saver promotion (refund/OBC depending on whether the booking is paid in full).
• 110% Lowest Price Guarantee drops within 48 hours of booking (non-refundable OBC).

What we don't cover

• Fares other than Early Saver, such as Super Saver, do not qualify for Early Saver Price Protection.
• Group rates, membership-program rates, charters, travel-agent rebates and TA-only promotions, third-party OTA prices.
• The 110% program is not offered on Carnival Australia sailings.
• Booking must be in USD for Early Saver.

7. Norwegian (NCL) — what we do and do not cover

What we monitor

• Public NCL fares on the same ship / sail date / stateroom category as your booking.
• Price movement that may be relevant to NCL's current best-price or price-drop process for your region and booking type.

What we don't cover

• NCL's claim programs and remedies vary by region, booking channel, fare type, promotion, and timing. We do not determine which NCL program applies to your booking.
• Claims outside NCL's applicable timing window, including bookings too close to sailing or too long after booking for the relevant program.
• Group reservations, partner/net-rate promotions, special agency offers, and restricted promotional codes.
• Stateroom guarantees (no cabin assigned at booking).
• Any guarantee of OBC, repricing, future cruise credit, or complimentary upgrade. NCL decides the remedy, if any.
• NCL's deposit-refundability rules vary by fare and promotion; we do not predict refundability or cancellation economics.

8. Princess — what we do and do not cover

Princess has retired its "Better Than Best Price Guarantee". New Princess bookings are not covered by a price-drop program, so CruiseSignal no longer accepts new Princess watches.

• Princess watches added before the retirement keep running, and we still show you when the fare moves.
• Whether a drop on an existing Princess booking can still be claimed is Princess's decision. Confirm with Princess or your travel agent before relying on it.

9. Celebrity — what we do and do not cover

What we monitor

• "Celebrity Best Price Guarantee" — drops before final payment (repricing, or a refund if paid in full) and, after final payment, a complimentary upgrade when a higher category is priced at or below what you paid.

What we don't cover

• Certain promotions Celebrity designates as excluded.
• Group, travel-agent-exclusive, membership, corporate/negotiated, incentive, convention, consolidator, charter, auction/bid-based, and rates-loaded-in-error fares.
• Available to U.S. and Canadian residents only.
• Non-refundable-deposit fares can only be matched against other non-refundable fares.

10. How a claim is filed

Claims are filed by you, with the cruise line, using the channel the cruise line specifies. The Service surfaces the claim form or phone number for the line in question and the information you'll typically need to provide. We do not call cruise lines or submit forms on your behalf.

11. What we do not guarantee

• That a price drop will be detected, or detected in time to file.
• That a notification will be delivered or arrive promptly.
• That a claim will be approved, or that any specific refund, onboard credit, future cruise credit, or upgrade will be issued.
• That cruise-line policies summarized in the Service are current — they change without notice and you should always confirm directly with the cruise line.
• That cancelling and rebooking will result in a net saving — penalties, lost deposits, change fees, and lost promotions can outweigh the difference. You decide; we don't.

For the binding limits and disclaimers that apply to your use of CruiseSignal, see the Terms of Service.